Shipping policy

📜 Shipping Policy

Last updated: September 22, 2025

1. Processing Time

   • Custom products: 2–4 business days (normal), 3–4 (high demand).

   • Non-personalized: 1–2 business days (normal), 2–3 (high demand).

2. Shipping Methods

   • Standard: 3–7 business days.

   • Expedited: 2–3 business days (extra fee).

3. Shipping Rates

   • Calculated at checkout by weight, size, and address.

   • Free standard shipping for orders over $75.

4. Damaged or Lost Packages

   • Contact 📧 support@luxememoryco.com within 7 days for replacements.

5. Incorrect Addresses

   • Customers are responsible for providing accurate shipping details.

6. Contact

   • 📧 info@luxememoryco.com

   • 📧 support@luxememoryco.com

📍 430 Prairieview Dr, Apt L, Gillette, WY 82716, USA